Home & Individual Tech Support

Honest computer help at home — without the geek-speak.

Slow computer? Suspicious pop-ups? WiFi that won't reach the back bedroom? Get an experienced local technician who fixes the problem, explains it in plain English, and never upsells you. Remotely, or right at your kitchen table.

What We Fix

Everyday tech problems, solved properly

Computer Repair & Troubleshooting

Slow startups, crashes, error messages, hardware issues — diagnosed honestly and fixed right, on Windows or Mac.

Virus & Malware Removal

Pop-ups, scareware, browser hijacks, and suspicious slowdowns removed — plus protection set up so it doesn't happen again.

WiFi & Home Network Setup

Dead zones eliminated, routers configured securely, smart-home devices connected, and streaming that doesn't buffer.

Printer & Device Support

Printers that print, scanners that scan, and phones, tablets, and TVs that talk to each other like they're supposed to.

New Computer Setup & Data Transfer

New PC or Mac set up the right way — files, photos, email, and printers moved over, and the old machine wiped safely.

Security & Tune-Ups

Password cleanup, backup setup, and annual tune-ups and security checks — included with the Home Support Plan.

Why Call Tanctics

The tech help you'd send your own parents to.

Big-box store counters and anonymous call centers treat you like a ticket number. We treat you like a neighbor — because you are one.

  • Plain English, always — we explain what happened and how to avoid it, without the jargon
  • Published rates, no surprises — you know the price before we start, and there's never a mystery invoice
  • No upselling, ever — if you don't need it, we won't sell it to you
  • Remote or at your home — most fixes happen remotely while you watch; otherwise we come to you
  • Local & accountable — the same New Port Richey technician, every time you call
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Home support pricing

Remote support$125/hour
Onsite support$150/hour
Minimum1 hour
Home Support Plan$25/mo per household
Plan perksPriority scheduling, 10% off hourly, annual tune-up, security check
Peace of Mind

The Home Support Plan — $25/month per household

A trusted technician on call for your whole household, for less than a streaming subscription.

Hourly Support

$125/hr remote
$150/hr onsite • 1-hour minimum
  • Computer repair & troubleshooting
  • Virus & malware removal
  • WiFi & network setup
  • Printer & device support
  • New computer setup & data transfer
Request Help
How It Works

Getting help is easy

STEP 01

Reach out

Send a message or email describing the problem — in your own words. No tech vocabulary required.

STEP 02

We fix it

Most issues are resolved remotely while you watch. If it needs hands-on work, we schedule a home visit.

STEP 03

You understand it

You get a plain-English explanation of what happened and how to keep it from happening again.

Common Questions

Home support FAQ

Do I need to bring my computer somewhere?

No. Most issues can be fixed remotely while you watch, and for everything else we come to you — onsite service covers New Port Richey, Trinity, and the greater Tampa Bay area.

How much does home tech support cost?

Our rates are published: $125/hour remote, $150/hour onsite, with a 1-hour minimum. The $25/month Home Support Plan adds priority scheduling, a 10% discount on all hourly work, an annual tune-up, and a basic security check.

Can you help a family member who isn't comfortable with technology?

That's exactly who we built this service for. We explain everything in plain English, never talk down to anyone, and never upsell. The Home Support Plan is a great fit to set up for a parent or relative's household so they always have a trusted person to call.

Is remote support safe?

Yes. We only connect with your permission for each session, you can watch everything we do on your screen, and the connection ends when the session does. We'll never ask for your passwords over email.

Tired of fighting with your computer?

Tell us what's going on and we'll get back to you within one business day — usually much sooner.

Request Help Today